Returns & Refunds policy

Thank you for shopping at our store. We take pride in the digital products we create and want you to be satisfied with your purchase. However, because our products are digital goods delivered via Internet download, we generally offer no refunds.

1. No Refund Policy

Due to the nature of digital products, which are intellectual property and cannot be "returned" in the traditional sense, all sales are final. Once you have gained access to the digital content (via download link, email, or account dashboard), the purchase is considered consumed and is non-refundable.

2. Why Digital Goods are Non-Refundable

Unlike physical goods, digital assets:

• Can be easily duplicated and saved.

• Provide immediate value upon delivery.

• Cannot be physically returned to our inventory once accessed.

4. Technical Support

If you are experiencing issues with your purchase, such as difficulty downloading the file or trouble opening the format provided, please contact our support team before requesting a refund. We are committed to ensuring you can access the product you paid for..

6. Contact Us

For any questions regarding this policy or to receive assistance with your digital purchase, please reach out to us:

Email: hello@simplyjoyco.com

By completing a purchase on our website, you acknowledge that you have read, understood, and agreed to this Refund Policy.